Outsourcing Your Contact Center

In this video we explore ways to ensure that your Contact Center outsourcing project is successful.

There are many different methods by which Call Center Outsourcers charge for their services.  We explore the more popular ways and provide you insight on why one method could more expensive to you then you think.  

Focused on outsourcing Call Center Contracts, this video will walk you through some important points to consider when working on a contract. 

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